1. Introduction and scope
1.1 These Terms & Conditions ("Terms") govern use of the corporate website www.pure-chemical.com (the "Website"). The exact legal entity operating the Website ("Company", "we", "us") must be confirmed by Legal before publication. "Pon Pure Chemicals Group" is used as the group trade name in this draft.
1.2 By accessing or using the Website, you agree to comply with these Terms to the extent enforceable under applicable law. If you do not agree, discontinue using the Website. Any separate consent required for personal-data processing is governed by our Privacy Policy, and is not implied solely from website use.
1.3 The Website is primarily intended to provide corporate, industrial chemical, product, service and business-enquiry information. It is not an e-commerce checkout platform. ibuychemikals.com and other separately operated group sites have their own terms.
2. Permitted website use
2.1 You may access and view publicly available content for lawful personal reference or internal business evaluation. You must not reproduce, republish, redistribute, sell, commercially exploit or create derivative works from the Website materials without written permission, except as allowed by applicable law.
2.2 You must not impersonate another person; submit false or unlawful enquiries; upload malicious code; attempt unauthorised access; disrupt site security; scrape or harvest personal information; infringe intellectual-property rights; or use the Website for unlawful or unsafe activity.
2.3 We may restrict access or remove unlawful submissions where reasonably necessary, subject to applicable law.
3. Intellectual property and trademarks
3.1 Unless otherwise stated, website copy, design, photographs, videos, product catalogues, diagrams, databases, documents, trade marks, trade names, logos and other materials are owned by, licensed to, or used with permission by the relevant Pon Pure group entity or rights holder.
3.2 No licence or right in any trade mark, patent, copyright, design or confidential know-how is granted merely by access to this Website. Third-party names and marks belong to their respective owners.
3.3 You may link to a public Website page fairly and lawfully without implying endorsement, sponsorship or affiliation. Framing the Website, misleading deep-link presentation or use of our logo requires prior written consent.
4. Product and technical information
4.1 Content on chemicals, product applications, formulations, grades, capacities, specifications, regulatory status, stock and services is general information and may change. Images may be illustrative. Published information does not itself constitute a product warranty, specification guarantee, binding quotation or promise of availability.
4.2 All chemical products must be evaluated, handled, stored, transported and disposed of by suitably qualified persons, in line with the current product label, Safety Data Sheet (SDS), Technical Data Sheet (TDS), and applicable laws. Any website summary does not replace the SDS, technical validation or professional safety assessment.
4.3 Users and buyers are responsible for determining whether the intended application is suitable and lawful and for obtaining permits, licences or approvals applicable to their activities. Please seek written confirmation from an authorised sales or technical representative before relying on information for a purchase or critical process.
5. Enquiries, quotations and contractual transactions
5.1 Submitting a contact form, requesting a quote or exchanging messages through the Website does not create an order, binding offer, sales agreement, agency relationship or supply commitment.
5.2 Any commercial transaction is subject to a separately issued quotation, accepted purchase order, signed contract and/or the applicable seller or purchaser terms expressly agreed by the parties, including agreed price, taxes, payment, delivery, quality and dispute terms.
5.3 Our commercial quotations and product supplies may be subject to verification of business identity, end use, legal eligibility, export controls and licences where applicable. These are not automatic conditions imposed by these general website-use Terms.
6. Accounts and forms
6.1 If the Website offers restricted-access facilities, you must supply accurate information, maintain the confidentiality of your credentials and promptly notify us of suspected unauthorised access.
6.2 You should not send passwords, payment-card details, sensitive identity documents, confidential formulations or other unnecessary sensitive information through ordinary website forms or chatbot messages.
7. Lyra – our AI-powered chat assistant and automated content
7.1 The Website may provide Lyra, our AI-enabled chat assistant for navigation and general information. Responses may be inaccurate, outdated or incomplete and are not technical, safety, regulatory or legal advice or a binding commercial representation.
7.2 Verify important information with an authorised Pon Pure representative and relevant SDS/TDS documents. Any collection or retention of chat details is addressed in the separate Privacy Policy.
8. Third-party links and embedded services
8.1 The Website may contain links to third-party websites, social platforms, videos, maps or partner resources. Links are for convenience and do not necessarily imply endorsement. External sites are controlled by their operators and may have separate terms and privacy practices.
8.2 We do not control third-party content, availability or security. To the extent permitted by law, use of such sites is at your discretion and risk.
9. Website availability and cybersecurity
9.1 We aim to maintain accurate content and reliable access but may update, suspend or modify the Website for operational, technical, legal or security reasons.
9.2 Do not attempt to introduce viruses or exploit vulnerabilities. Notify suspected vulnerabilities or misuse through the contact details below. Nothing here limits any statutory cybersecurity reporting obligation.
10. Disclaimer and limitation of liability
10.1 To the maximum extent permitted by applicable law, the Website and general information are provided on an "as available" basis without guarantees of uninterrupted service, absolute accuracy or fitness for a specific industrial process.
10.2 To the extent permitted by law, we are not liable for indirect or consequential losses arising solely from inability to access the informational Website or from reasonable reliance on unverified general website content. These Terms do not exclude liability for fraud, wilful misconduct, personal injury or any rights or remedies that cannot legally be excluded.
10.3 Any warranty, liability limitation or remedy concerning a product or service supplied by a Pon Pure entity is governed by the actual transaction agreement and mandatory law, not this website-use disclaimer.
11. Privacy and cookies
11.1 Processing of personal information is described in our separate Privacy Policy at https://www.pure-chemical.com/privacy-policy. Any optional cookies, communications or other consent-based uses remain subject to their own notices and preference choices.
11.2 These Terms and the Privacy Policy are separate documents and should be read together. If a provision in these Terms conflicts with mandatory data-protection law, that law prevails.
12. International access and compliance
12.1 Visitors accessing the Website from outside India are responsible for observing laws applicable to their use. Nothing on the Website represents that every chemical or service described is available, legally marketable or suitable in every jurisdiction.
12.2 Users must not use Website materials or information in breach of applicable sanctions, export restrictions or other laws.
13. Changes to these Terms
13.1 We may update these Terms in response to changes in law, technology, content or operations. We will identify the current version and update date on this page. Changes will apply prospectively where applicable; material changes will be communicated where legally required.
14. Governing law and disputes
14.1 These general Website Terms are governed by the laws of India, subject to mandatory consumer, privacy and other protections that may apply.
14.2 Unless mandatory law requires another forum, disputes relating solely to Website use are subject to courts of competent jurisdiction in Chennai, Tamil Nadu, India. Separate product contracts may specify different dispute-resolution provisions.
15. Contact
15.1 Website terms and content enquiries: +91 442616 1803 - 809 (7 lines).
15.2 Proposed business correspondence address: No. 118, 4th Avenue, AB Block, Shanthi Colony, Anna Nagar, Chennai, Tamil Nadu 600040, India. Confirm legal entity name and whether this is its correct registered office before publication.
15.3 Personal-data enquiries should be sent to customercare@pure-chemical.com.